A Rabbit in Patna, a Head Tilt, and Medicine at the Door by 11.28 the Next Morning

Pet Profile

• Name: Shrivu

• Species: Rabbit

• Location: Patna, Bihar

• Dates: 23 to 29 August 2026

• Pet Parent Profile: An owner in a tier-2 city, with a pet few local vets are equipped to treat

Initial Concern

Shrivu, a pet rabbit in Patna, was tilting his head and shaking. In a rabbit, that can point to inner-ear or neurological disease, and it needs proper attention.

But rabbit-competent vets are scarce outside the big cities. An owner in Patna with a rabbit like this has very few places to turn.

PawVerse Consultation

She called at 6.50 on a Sunday evening. The vet connected in five minutes.

The platform's video wouldn't work on her phone, so the call was moved to Google Meet, without fuss. Nobody lost time to the glitch.

What the Doctor Did

• Dr Rohit Bambel examined Shrivu on video and prescribed treatment

• Partway through, an emergency came into the doctor's own clinic and he had to step away

• He came back 25 minutes later and finished the consultation properly

She waited the full 25 minutes and raised no complaint.

Medicines & Delivery

PawVerse sourced the medicines from a pharmacy in Patna and had them delivered by Porter to her door at 11.28 the next morning, 24 August. That's less than a day from the call to the medicine at the door, for an exotic pet in a tier-2 city.

Six Days and Counting

On 29 August, she came back for a free follow-up call with the doctor. A second course of medicines was supplied.

Outcome

Shrivu is under treatment and it is continuing. She came back by choice, within six days.

The Human Moment

She waited 25 minutes while a doctor handled an emergency at his own clinic, and she never complained. Then she bought medicines, twice. In a city where a rabbit with a head tilt can be hard to treat, being seen mattered more to her than being seen on time.

Why This Case Matters

• It proves the whole chain outside the metros: vet, prescription, medicine delivered locally to a Bihar address, and a customer who chose to return

• It shows an exotic pet treated in a city with almost no exotic-pet vets

• It shows a glitch and a delay handled calmly, with the care continuing

• It is the small-town India story: care reaching an owner who had nowhere else to go

Key Takeaway

"A head-tilting rabbit in Patna, a vet in five minutes, and medicine at the door by 11.28 the next morning."