Is someone available at 2 AM if my pet is unwell?

Yes. Our vet line at +91 96255 21168 is live 24/7. A vet or our support team picks up and, if a consultation is needed, we connect you within minutes.

I sent an email. How long until I hear back?

During support hours (8 AM to 10 PM IST) we aim to reply within 4 hours. Messages sent outside these hours are answered first thing the next morning. The chat widget on any page is usually faster than email.

I'm a vet. How do I join PawVerse?

Email care@pawversepets.in with 'Vet Partnership' in the subject line, or start the listing process at pawversepet.com/login. Include your VCI registration number, as every vet is credential-verified before going live.

I have a follow-up question about a prescription I received.

Message us from the chat widget on any page, or email care@pawversepets.in. Mention your consultation date and your pet's name, and we will connect you with the right vet.

Do you have a physical office I can visit?

PawVerse is a digital-first platform and does not operate a walk-in office. All support, consultations, and partnerships are handled online. For urgent pet care, call +91 96255 21168.

We're here

We're real people. Reach us like one.

No ticket numbers. No bots asking you to describe your problem in three words or less. PawVerse is a small, dedicated team, and we take every message seriously.

Talk to a Vet Now WhatsApp Us

Pet emergency? Don't scroll.

If your pet needs urgent care right now, call us directly. Our team answers and will quickly connect you with a vet, 24 hours a day, every day of the year.

Call +91 96255 21168

Contact Channels

The right channel gets you a faster answer.

Different questions deserve different paths. Here is who handles what.

Pet parents - consultations & bookings

Booking a consultation, talking through a symptom, asking about a prescription, or help with your pet's health records.

Call: +91 96255 21168
WhatsApp: +91 7906865559

Emergency phone line answered 24/7. General support every day, 8 AM to 10 PM IST.

General support

Non-urgent questions about your account, booking status, medicine delivery, or anything that does not need immediate vet access.

Email: care@pawversepets.in
WhatsApp: +91 7906865559

Every day, 8 AM to 10 PM IST. We aim to reply within 4 hours during support hours.

Veterinarians & clinics

For vets who want to join the PawVerse network or clinics that want to list. Every vet is verified against VCI before going live, so please include your registration details.

Email: care@pawversepets.in (subject: Vet Partnership)
Start listing: pawversepet.com/login

Partnership enquiries responded to within 1 business day.

Press, media & brand partnerships

For journalists covering pet care or Indian startups, and brands interested in co-marketing or community events. Our founder Pramiti is available for interviews.

Email: care@pawversepets.in (subject: Press or Partnership)

Media enquiries responded to within 1 business day.

Registered office

Bruchie Anicare Solutions Pvt. Ltd.
E-708 Narwana Apartments, 89 IP Extension
Delhi, Delhi 110092
India

This is a registered office for correspondence, not a clinic. PawVerse consultations happen online, so please do not travel here for care - use the channels above and a vet will reach you.

Send a Message

Not sure which channel fits? Write to us directly.

We will route your message to the right person and get back to you within a few hours.

Follow Along

Instagram

@pawversepets.in

The fastest way to reach us

Startup & vet-network updates

FAQ

Things people ask before they reach out.

: Yes. Our vet line at +91 96255 21168 is live 24/7. A vet or our support team picks up and, if a consultation is needed, we connect you within minutes.
: During support hours (8 AM to 10 PM IST) we aim to reply within 4 hours. Messages sent outside these hours are answered first thing the next morning. The chat widget on any page is usually faster than email.
: Email care@pawversepets.in with 'Vet Partnership' in the subject line, or start the listing process at pawversepet.com/login. Include your VCI registration number, as every vet is credential-verified before going live.
: Message us from the chat widget on any page, or email care@pawversepets.in. Mention your consultation date and your pet's name, and we will connect you with the right vet.
: PawVerse is a digital-first platform and does not operate a walk-in office. All support, consultations, and partnerships are handled online. For urgent pet care, call +91 96255 21168.